Human resource Development Report

p Human Resource Development Report

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06 May , 2010

Table of Contents

S .R No . Page No

1 Letter of transmittal 3

2 Introduction and Objectives 3

3 1 .0 The development needs of LightCo staff 4

4 2 .1 Induction of new staff 5

5 2 .2 Customer service 7

6 2 .3 Interpersonal skills 8

7 2 .4 Development of team skills 9

8 2 .5 Development of leadership skills 9

p 9 Conclusion 10-11

10 . Bibliography 12 Introduction and Objectives

In today 's highly competitive environment where globalization has been changing the way businesses operate . It has significantly affected the organization 's activities , work processes and strategies which are now entirely focused upon survival and competition to succeed in the global markets . Human resource development plays the most important role in shaping the organization 's structure to achieve organizational goals while facing the critical global challenges competitively . This focuses upon the effectiveness of human resource development in Light Co through its major strategies and recent approaches to achieve organizational goals . Human resource is the prime focus of Light Co 's human resource development program as employees are the real assets of an organization and utilizing their input through human resource planning , recruitment , selection , human resource development and compensation / cost benefits leads to efficiency and success in long term

Light Co 's human resource development strategy The HRD Pathway ' is the process of achieving organizational...