Human Motivation 420:Project 1

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Human Motivation and the Hourly Worker 's Job Performance

March 1 , 2007

Human Motivation

420

Project 1

Human Motivation and the Hourly Worker 's Job Performance

Introduction and Work Scenario

The purpose of this short is to examine a scenario where motivation becomes a factor of performance and success . Upon researching the subject of motivation , it was discovered that many elements influence motivation especially when taking the point of view of corporation , team leader and hourly employee . For the purpose of this

, motivation will be discussed with the following scenario in mind

You are an hourly employee at a large mortgage company in California where you are a part of team of twenty people and division of loan administration specializing in at risk loans with a management team of three people but this does not include the team leader . Your hourly wage and benefit package is contingent on your regular and consistent performance evaluation . Any increase in wage above and beyond that of increase of living expenses is evaluated by your daily , weekly , monthly and quarterly performance measured in the amount of customer packages you complete . With the need of income and security in mind what else motivates you as such an employee

Motivation and Higher Needs

Motivation can be a complex issue for a leader to face when managing a team of different personalities . Many different things motivate people and influence their behaviors while performing a task . A good leader will work to understand what motivates each individual on the team This brought up the issue of needs and how to get them met by the situation . Maslow 's Theory of Needs , suggests that individuals have a range of needs and will be motivated to fulfill whichever is the greatest need at that moment in time . In this construct , there are lower- and higher- needs (See Figure 1 below . The lower- needs are dominant until they are at least partially satisfied Figure 1 . Maslow 's Hierarchy of Needs (Robbins , 2001 ,

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Maslow predicts a normal person will turn their attention to higher- needs once the lower ones are taken care of (Motivation 2005 , par . 3 . Lower- needs include items like making a living for food and shelter while higher- needs are more in tune with personality such as esteem and worth . A team leader will understand how his or her team members perceive themselves within the team and what needs are important to each member . This will lead to them offering the team ways to make work interesting and challenging while encouraging members to take ownership of tasks . This encourages the pursuit of goals . In to increase production and motivate employees , it is a good idea to create an incentive program or means of recognizing a job well done . This will further motivate team members to work hard toward not only meeting the lower- needs but also achieving higher- needs . Once an employee is acknowledged , a higher level of pride and...