Ethics in Management

p Ethics in Management

Every organization has certain moral ways of conducting business . These moral activities , called Ethics , help organizations to perform business in the right manner . Every individual or group within an organization is bound to behave and work under the ethics of the organization . The ethics help in mangers in making decisions , where situation is ambiguous . However , the basic principles of ethics , concentrate on providing benefits to the stakeholders in acceptable ways , and giving justice and equal rights to the employees of the organization (Kreitner Kinicki , 2004 . Thus ethics

play an important role in the basic functions of managers

Management Issues at McDonalds

Our objective of this article is focus the impact of internal and external factors that affect the management issues at McDonalds . There are three basic factors that are associated to McDonalds . The factors are Globalization , Diversity and Ethics . As most of the big organizations are expanding globally , McDonalds has also expanded worldwide in more than 125 countries . However , managing and satisfying the customers of different countries is not an easy job . For instance there are some countries , such as India , where meat is prohibited . So McDonalds need to cater such issues and bring alternative food items which suits to the people of that country (RMHC , 2005

Ever since McDonalds has established , it has considered diversity as its core business belief . As McDonalds is expanded globally , it has its restaurant in almost all the countries , each having its own culture traditions and religion . What McDonald do is that they encourage the local suppliers and chefs of that particular country , those who can understand and provide the people with their traditional tastes . By taking diversity seriously , McDonalds has been able to win various diversity awards . The McDonalds give its employees power of delegation and empowerment . Each employee is given certain level of making decisions power . Those employees who are unsatisfied , are given the authority to share their complains and opinions . The employees are allowed to evaluate their managers and give feedbacks (RMHC , 2005

The McDonalds take ethical issues , such as environment protection very seriously . They emphases on recycling of waste materials and resource reduction . The organizational structure believes in giving equal opportunity to every employee , regardless of gender , racism and physical disabilities . The have evaluate their employees regularly and make sure they are not involved in immoral and unethical activities (Prince 1991

If we look at the factors that impact the McDonalds management , we get to know that McDonald practices all the four managerial functions . They work according to their plans , which are according to the ethics . They are quite successful in organizing and maintaining their SOPs and norms all over the world , according to the different cultures . Similarly , they lead and control their employees efficiently , providing them with job satisfaction and friendly environment

References

Jackie Prince (1991 ) Launching a new business ethic : The environment as a standard operating procedure at McDonald 's and at other companies Environmental Defense Fund

Robert Kreitner , Angelo Kinicki (2004 ) Organizational Behavior . New York . McGraw-Hill Companies , Inc

Ronald McDonald House Charities (2005 ) External and Internal Factors Affecting McDonalds . Retrieved February 23 , 2008 , Website http /www .freeonlineresearchs .com /external-internal-factors-affect ing-mcdonalds ...