Enterepreneur

One of the leading worldwide business process outsourcing (BPO ) provider is PeopleSupport , Incorporated . And behind this global achievement is the very successful entrepreneur , Lance Rosenzweig , founder , director and the CEO of the company

I chose him because of his valuable contributions to outsourced web-based client services and his positive outlook and sensitivity to the needs of his target market , the customers . He cares and values them greatly and focuses in developing and finding resolutions for customer management services . This I admire so much on an entrepreneur , one that truly values customer

service by heart

There are a lot of skills and traits necessary to be triumphant in one 's venture . An entrepreneurial character must be resourceful and flexible to the requirements of his target end-users or consumers . Lance Rosenzweig has this in single package . He is well-versed problem-solver timely innovator , customer-focused businessman , positive-thinker and an open-minded leader . He was able to see the potential of the company when he broadened PeopleSupport 's service to more comprehensive customer relationship management such as call centers . He showcased his innovativeness when he switched the sales focus of the company from online agencies to large enterprise clients . One of his advices to new entrepreneurs is to build businesses that exceedingly matters to customers which demonstrates his passion to customer service . He believes that the exit of one 's success is far later than he can imagine . And lastly , he was vastly open to opportunities when he ventured into overseas contacts by considerably cutting the cost structure by opening contact centers in the Philippines and Costa Rica With this open-minded decision , the company continues to grow and profit without funding additional capital

These characters and behaviors are indeed the ingredients of a successful entrepreneur . Lance Rosenzweig , the CEO and founder of PeopleSupport , Incorporated , has this in single package

References

Capital IQ (2006 . Businessweek 's Hot Growth Companies , Hot Growth Special Report 2006

14 . Retrieved October 5 , 2008 from HYPERLINK "http /www .businessweek .com /hot_growth /2006 http /www .businessweek .com /hot_growth /2006

company /14 .htm

Forbes .com LLC (2008 . Lance Rosenzweig . Retrieved October 5 , 2008 from

HYPERLINK "http /people .forbes .com /pro /lance-rosenzweig /62862 http /people .forbes .com /pro /lance-rosenzweig /62862...