Effective communication is an essential component of professional practice. Critically discuss the barriers to effective communication in relation to a particular user group. How would you address the barriers in relation to the chosen user group?

p EFFECTIVE COMMUNICATION

Essential Component Of Professional Practice (Author Name ) Name of Student (Degree for which this dissertation is being submitted

Submitted in part fulfillment of the

Date of Submission

Effective Communication

Communication is the number one problem of management , any social or government organization , be it Personnel , finance , Marketing , Materials Production , or general government functions . Nothing happen in organization until communication takes place

Communication involves feelings , emotions interests , experiences , ideas and attitudes . Communication is our greatest source of power , the most significant characteristic of mankind (Ahuja , 2005 , p

.125

Effective communication is a flash of lightening and even often more illuminating . It enables us to see others and make ourselves seen and known (Ahuja , 2005 ,

.126 . It is a distinctive human characteristic and sets one man apart from another . Without communication we cannot live or work together in an organized way or pass ideas , innovations and inventions from generation to generation . It is no exaggeration if we say that successful people are good communicators and unsuccessful people are usually the opposite

It has been established that an average human being in his life time talks for nearly 27 ears , if rec might over 10 , 000 books of 400 pages each . It has also been found that an average human being spend 80 to 90 of his working time in communicating with others and out of which 60 is spent in talking , or listening and 20 to 30 in reading and writing (Prasad , 2006 ,

.12

Communication grows best in a climate of trust and confidence . It satisfies the need of self-expression of the people who work and also those who get the work done from others . Effective communication leads to higher productivity and job satisfaction

With effective communication `We come alive , we gain at work , at home and in the society (Ahuja , 2005 ,

.126

At work : job become more meaningful , interesting rewarding , easier

At home : family life becomes fuller , richer and happier

Socially : Life takes new dimensions , one looks for new challenges

Barriers To Communication

In large organizations there are a number of obstacles , which makes transmission of messages more difficult . Following are the main barriers of communication

1 . Barriers due to Organization structure

The breakdown in communication sometimes arises due to

Several layer of management

Long line of communication

Special distance of subordinates from top management

Lack of instructions for passing information to the subordinates

Heavy pressures of work at certain level of authority

COMMUNICATION BARRIERS

SENDER RECEIVER

M

E

S

S DISTORTION

A

G

E

[Taken from Ahuja , 2005 , Fig 34 .1

.144 .]

2 . Barriers due to status and position (i ) The attitude-exhibited by the supervisor are sometimes a hurdle in two-way communication . One common illustration is non-listening habit . A supervisor may guard information for

Consideration of prestige , ego and strategy

Underrating the understanding and intelligence of subordinates

Deriving satisfaction in being the storehouse of information and seeing people dance around him for information

Prejudice among the supervisors and subordinates may stand in the...