E-Government in Saudi Arabia

Running Head : E-government in KSA

E-government in Kingdom of Saudi Arabia

[Name of Writer]

[Name of Institution]

TABLE OF CONTENTS

Abstract

Introduction

Need for the Study

Statement of the Problem

Research Questions

Purpose of the Study

Significance of the Study

Background and Literature Review

E-government in Saudi Arabia

E-government benefits

E-Government Stages

E-government 's Types and Sectors

Government and Society Readiness

The Successful Factors and Strategies of E-government

Obstacles and Challenges of E-government Implementations

Methodology

Purpose of the Study

p Research Design

Population and Sample

Research Instrumentation

Reliability

Pilot Study

Data Collection

Data Analysis

Analysis for the Results

The characteristics of the participants

Perception of Respondents toward Obstacles of E-government Implementation in Institutions

Obstacles Related to the Policy (legislation and regulation ) Systems

Obstacles Related to the Financial Systems

Obstacles Related to the Technological (infrastructure ) Systems

Obstacles Related to the Organizational (management ) Systems

Obstacles Related to the Social Systems

Testing for the Equality of Groups Means

Additional Obstacles

Findings and analysis

Summary and Conclusions

References

Appendix

ABSTRACT

The purpose of this is to examine the state of e-government in Saudi Arabia . It also analyzes the implementation and barriers to e-government services in Saudi Arabia . Two surveys were conducted to collect data . A quantitative research technique was employed for collection of data . The research was conducted by involving several leading individuals and intellectuals of Saudi Arabia . The study showed the obstacles which prevent the proper implementation of e-government in Saudi Arabia . The also suggests a comprehensive plan to consider all factors for the implementation of e-government in Saudi Arabia . It recommends seminars , conferences and training programs to raise awareness about e-government implementation

INTRODUCTION

Technology has changed the way we live , communicate and do business Technology tools are used to purchase goods and services using the internet . These advances have changed the way governments will provide services to people and agencies . People have expectations that government services will be equal to those services offered by the private sector . Governments across the world have embraced the digital revolution to spread electronic applications . Electronic government applications are being used to deliver services in the industrialized and developing nations . E-government is defined as the technology applications used by government and public agencies to deliver services to citizens , business and agencies . E-government helps to reduce the costs of governance by making internal operations efficient . It strives to serve citizens better and reduce bureaucratic system (Al-Musehel , 45 2002

E-government improves citizen access to government services and expertise to ensure citizen satisfaction with the governing process Research has found that a majority of chief executives believe that the internet would be important for providing services for their clients Governments worldwide are pouring money for development of e-government applications . E-government applications will save time for people and prevent the need for waiting in long lines (Alshareef , 35 , 2003

E-government applications have become a major component due to technology capability in providing professionals , organizations and government agencies special routes to global events and facilitating operations . It meets the demands from...