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p Running Head : EMOTIONAL INTELLIGENCE

: Emotional Intelligence

Name

Institution

Assertiveness is a sociability facet that is an integral part of emotion management . It can be described as the readiness of someone to stand up for one 's beliefs . This belief need not be true or standard mode of practice but something that one cherishes which might be a part of a practice that is done worldwide (Skinner Spurgeon , 2005 . This does not mean coercion , brow beating or dictating upon other people your ideologies especially in a work set up but

using intelligence appeal and emotional intelligence to pass ideas across that are acceptable to the general workforce . A training program manager has the hard task of planning and implementing new development programs in an organisation and therefore this trait is a must for someone in that position (Gardner Stough , 2002 . Those programs should be put forward as if they are ideas of the company although they have been developed by the training manager to boost performance in the organization

Compassion is an act of alleviating suffering of other people around you . It is as a result of empathy that arises when one seeks to intentionally help those that they are compassionate about . The hallmark of this humane activity is the alleviation of human suffering which is not found in other humane traits (Bass , 2002 . Compassion can be used by training program manager as a morale booster to the employees . Employees are human people who need to have a sense of...

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