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Paper Topic:

Development of a Training and Mentoring Program

Development of Training and Mentoring Program 91

Customer Inserts His /Her Name

Customer Inserts Grade Course

Customer Inserts Tutor 's Name

Aug 24 , 2010

Table of contents

Introduction .2

The new training and mentoring needs .2

Objectives of the training and mentoring program .3

Performance standards 4

Training methods .4

Training Content .5

Time frame .5

Evaluation methods .5

Feedback .6

Alternate avenues for those who need further development .6

References .7

Introduction p

The merger between InterClean and Envirotech indicates the new strategic directions of both the companies . With these new strategic aims , the need for employee training and development has also been felt . Based on the job analysis of different employees , a training programs has to be developed in order to service their training and developmental needs This paper aims to draw the basic outline necessary for planning and implementing the training program

New Training and Mentoring Needs

First of all it is necessary to identify which people are possible incumbents for the training . According to the to the job analysis conducted by officials of InterClean , the sales force is required to have much more polished skills so as to be an effective part of the sales team . Since , these people will be facing an increased burden of customers because of the merger they will need increased sales efficiency , greater confidence and high morale . They must produce high quality , cost effective and consumer responsive procurement services Not only this , they must have the capability of working in a team...

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