Designing and developing a business strategy for small construction firms in Turkey

QUESTIONNAIRE I - Office Planners

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1 ) MACRO CONSIDERATIONS OF THE BUSINESS a ) What is the level of your knowledge and confidence on the overall growth and direction of the home building industry

b ) How is the general assistance and support that the national and local government extends to the home building industry towards liability insurance impact fees tax credit legislation regulatory issues

2 ) INDUSTRY CHARACTERISTICS a ) What is the level of cooperation in the home building industry towards pricing competitiveness / cartel / co-operation

b ) How does the

industry mutually protect acknowledge , unified building standards and professional ethics

3 ) STRATEGIC PLANNING a ) What is the overall capability of the business and its operations in achieving yearly targets , objectives and projections

b ) How does the business prepare for its long term goals in increasing market share possible diversification streamlining work process and procedures improving people skills

4 ) FINANCE AND ACCOUNTING a ) What is the level of the cash flow strategy and management of the business

b ) How does features of finance and accounting management such as costs and taxes being managed by the business

5 ) TECHNOLOGY a ) What is the status of the technological support provided by management with regards to suitable software and sufficient hardware to assist operations

b ) How does the qualification on computer literacy of the employees crew and officers of the catch up with the technological development of the business

6 ) SUPPLY CHAIN a ) What is the efficiency level of material cost consideration and negotiation strategies in the supply purchasing chain of the business

b ) On an average , how does the delivery schedule of supplies and materials and quality of delivery affect the overall efficiency of the construction operation

7 ) HUMAN RESOURCES a ) What is the status of employee motivation , incentives , training and development that the business extends to its workforce

b ) How do the employees generally perceive their level of professionalism , commitment and dedication to the business

8 ) CONSTRUCTION OPERATIONS a ) What is the overall result of jobsite performance meeting project completion time supervisor /superintendent effectiveness

b ) How is the overall logistical support and provision extended by the business to jobsite operations

9 ) SALES AND MARKETING a ) To what extent has the business ' publicity and sale campaign been effective in developing new markets and building the customer base

b ) How does the business implement its skills in lead follow-up and closing deals

10 ) CUSTOMER RELATIONS a ) To what level has the business offered its after sales service and its warranties and guaranties

b ) On the overall , how do existing customers rate the business ? QUESTIONNAIRE II - Jobsite Supervisors

Excellent Very Good Good Fair Poor

1 ) SUPPLY CHAIN a ) What is the efficiency level of material cost consideration and negotiation strategies in the supply purchasing chain of the business

b ) On an average , how does the delivery schedule of supplies and materials and quality of delivery affect the overall efficiency of the construction operation

2 ) HUMAN RESOURCES a ) What is the status of employee motivation...