Culture Change in Complex Systems Implementation

Culture Change in Complex Systems Implementation

Abstract

The purpose of this activity is to look at Culture Change in Complex Systems Implementation . It looks at an organization known to me and explores the key issues of culture change in relation to complex systems implementation . It looks at the following questions : Has the idea of culture and the concept of culture management had its day ? Does a thing like organizational culture exist , or are organizations just aggregates of individuals ? It also looks at various practical issues surrounding the subject

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Culture Change in Complex Systems Implementation

Key issues of culture change in relation to complex systems implementation

Handy (1986 ) says organizations vary according to size , history technology , ownership , goals , understanding of environment , and people Change is inevitable . Given what IT now allows an alert organization to do , an organization that merely works faster and harder will become etitive in the global marketplace of the 1990s and beyond (Morton 1991

I work at a Logistics company and relate from my personal experience what key issues arose when they decided to implement a computerized payroll system The company employed 450 permanent and 120 temporary staff . The 450 permanent staff were used to receiving their salary by direct transfer , but the 120 temporary staff had been paid via pay packets

Issues included : Some staff had no bank accounts , and their wages were hand to mouth money - it was unnecessary for the money to be banked

Today 's workforce is a cultural salad bowl - everyone is in the same bowl trying to keep their own identity (Coneja , 2004

Has the idea of culture and the concept of culture management had its day

Culture : The beliefs , institutions , and all other products of human work and thought (Answers .com , 2005

Although Paton and McAlmon (2000 ) suggest that we live in a larger global market place made smaller by enhanced technologies and competition , there will always be culture . New cultures are formed daily - and therefore culture management is coming into its day

Do organizational cultures exist , or are organizations aggregates of individuals

An organization 's culture is an amalgamation of the values and beliefs of the people in it . It can be felt in the rules and expectations of behaviour in an organization where , even though the rules are not formally written down employees know what is expected of them . It is usually set by management whose decisions on policy set up the culture of the organization . The organizational culture has values and beliefs that support the organizational goals (Bolton , 2005

Practical issues surrounding the subject

Are the ideas of culture change relevant to systems implementation

The ideas of cultural changes are relevant to systems implementation - it is these ideas that can resist or accept the change . In the example of the logistics company the idea of change was resisted because of the reasons stated above

What do you do in Culture Change

Eliminate resistance by changing personnel...