Controlling

CONTROLLING

Running Head : Controlling

CONTROLLING

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CONTROLLING

Types of Control

There are three types of control mechanism in managerial activities They are the market control , bureaucratic control and the clan control The Market Control relies more on market mechanism to establish standard used in control system . The Bureaucratic Control on the other hand emphasizing on organizational authority and administrative rules . In the Clan Control , employee behaviors are regulated by shared values norms beliefs and other aspects of organizational culture p

The Market Control mechanism is the most challenging type of control mechanism for managers . This is true because top managers use real outcomes and real market effects from managerial decisions to evaluate a manager 's performance . New and un-experienced managers would generally find this type of control mechanism to be intimidating and even frustrating . However , the mechanism encourages new managers to take account of the real market factors rather than theoretical perspective of a tutor . If this mechanism of control is applied on a training program , in would gave birth to strong and reality-oriented managers

The second and the third control mechanism have a portion of their decisions influenced by inward looking perspectives rather than outward In the Bureaucratic Control mechanism , top managers and their administration team has a powerful influence in the lives of new managers . Based on individual and small group experiences , top managers and their administration team decide which are good and which are bad for business . The Clan Control on the other hand , relies on collective processes . It is collective experiences of all members of the organization -that has evolved them into a corporate culture- that shaped the standards operational guidelines for new managers

Companies generally incurred all three types of control mechanism within their standard setting system . The clan control mechanism is required to determine a company 's objectives and constraints , the bureaucratic control is necessary to generate common goals and perspective within each operation , and the market control is needed to incur the sense of independence and creativity within a manager 's personality . However , if a situation allowed for only one control mechanism to be performed , I would choose the market control mechanism because it is the one that generates the ability to survive in most circumstances . The training program for new managers should account for

Table 1 Training Program for New Managers

Types of Training Contents of Training Purpose of Training

Managerial Traits Training Seminars , outbound training and other types of managerial training directed to instill managerial traits including self confidence , strong will power , result oriented , risk taker leadership , originality and future oriented (Tolentino , 2006 ) Providing new managers with the basic capacity and the ability to get the support of colleagues and subordinates in performing their managerial responsibilities (Tolentino , 2006

Organizational Knowledge Training Seminar , briefings and tours to educate managers regarding corporate culture , administrative rules regulations , procedures and policies (Dirks , 2004 ) To provide managers with the knowledge about the unique methods of the corporations , for instant , small business tend to do things differently than larger companies (Johnson , 2005

Technical Training Tours around the managerial facilities , games seminars and other types of training that describe how the company performs the 4 managerial activities , planning , organizing , leading and controlling for each department and how technology and other support system take part within the entire chain of activities (Tolentino , 2006 To familiarize managers wit technical support system around the company and provide each type of managers -whether they are marketing and sales production , financial or human resource managers- with their actual responsibility within each stage of managerial activities (Tolentino 2006

Bibliography

Dirks , Jennifer . 2004 . `Entry Management Training for New Leaders Office .com . Retrieved September 15 , 2006 from http /www .office .com /templates /page2 .asp ?docid 35

Johnson , Lauren Keller . 2005 . `Getting New Managers up to Speed . HBS Working Knowledge . Retrieved September 15 , 2006 from http /hbswk .hbs .edu /archive /4884 .html

Tolentino A . 2006 . `Training and Development of Entrepreneurs-Managers of Small Enterprises : Pointers and Lessons Learned . ILO . Retrieved September 15 , 2006 from http /www .ilo .org /public /english /employment /ent /s /emd19 .htm

Controlling

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