Conflict Management & Managing Change

Change Management : Dell Inc

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Background

Dell Inc is one of the leading computer makers in the world Headquartered in Round Rock , Texas its business involves designing developing and manufacturing computer and computer systems , computer peripherals , storage systems , servers and networking equipment , and sales of third party software , among many others . Started in 1984 by Michael Dell , Dell Inc offers its products to several market segments These market segments include : the large corporate segment , the small and medium businesses segment , the educational segment , individuals

br governments , and the healthcare segment (Yahoo Finance , 1

I am a key member of the company 's senior management team , working as the Senior Vice President in charge of business development and strategy . My job includes formulating and overseeing the implementation of the company 's strategic direction . Since our competitive strategy is underpinned by efficiencies in the supply chain (we have one of the most optimized supply chains in the industry quality and continuous improvement are central to my work . We take more than a cursory interest in quality , with our lean manufacturing model characterized by low inventory levels and quality standards such as the Six Sigma process that seeks to reduce defects to the bare minimum Without that , the basis of our low cost leadership model would be eroded and Dell would not be able to compete

Identify a change that is required

Since its establishment by Michael Dell in 1984 , Dell Inc has grown from strength to strength . By 2001...