Case study: Sundown Bakery

Considering the acknowledged qualification of Mikelson , Sundown Bakery can benefit from his expertise

Therefore , Mikelson had to set up management policies and procedures in the best organizational method . He designs executes disseminate and implements them through mostly formal communication . However , informal interaction can transpire in Sundown Bakery . Due to the ensuing growth of the business , Mikelson and Carol and Bruce , together with the rest of the employees communicate through technological gadgets and in writing . The presence of the cross-cultural characteristic of the employees revealed the intricacies of inherent norms and perceptions

. At the same time , the long-serving employees felt that Carol and Bruce are now distant . Exacerbated by the presence of Mikelson in between , it created a diminished feeling of not being wanted

The Management Dynamics

Hans , qualified and experienced as he is in the scale of regional and national operations could be not be too far away from mending ' the brewing displaced sentiments in the growing organizational set up of Sundown Bakery

Apart from issuing the formal documents on any and all policies and procedures , Hans with the full knowledge and assent of Carol and Bruce as owners , has disseminate the objective basis of any policy and procedure . The whole team must be enjoined into the purpose of the company 's vision and mission . Meeting them as a whole company must be followed up with meeting them in units . The production staff , the counter sales staff , the transport delivery staff , the administrative staff - can be by division or unit be met to reinforce the vision and mission of Sundown Bakery

The application of both formal and informal communication will create a balance . The manuals and the memorandums and the meetings can spaced and handled on a personalized basis . Interaction can be established even in formal communications , for example , through...