Case 2

Running Head : Another look - ERP Case Study

Another look - ERP Case Study

What role does process mapping play in business process improvement ? Is there an advantage to using structured approach like IDS Scheer 's ARIS toolset

Process mapping is one of the most important activities in any organizations to define the business processes . In organizations , many processes evolve over time and remains in the head of the people operating those processes . Thus , any attrition in the organization results in the accumulated knowledge going out with the leavers in an organization

. As the attrition becomes a reality in the corporate culture today , changing the focus from function to process becomes the need of the hour . In addition to retaining the knowledge , the process centric focus also helps the organization in improving the efficiency of the process . The first step to the process improvement is to document all the processes happening in the corners of the organization , visible only to the people executing it . It is important to know the process before anyone can attempt on improving it . Using a structured process mapping tool like IDS Scheer 's ARIS toolset is a big advantage to the organization as it helps in standardizing the process mapping activity The storage , retrieval and access of the process documents become a standard as well

How would you form a team to improve a business process ? How would you manage the project ? What tools would you use

The business process improvement exercise needs the presence of `thought...