Business communication

Question 1 2 points Save

Which of the following is an example of an ethical lapse

a . Putting suggestions in the company suggestion box without signing your name

b . Informing a new employer about your previous (competing ) employer 's major clients

c . Telling your supervisor that another employee is stealing office supplies

d . Providing incorrect data in a report , even though you didn 't know it was incorrect at the time

Question 2 2 points Save

When composing collaborative messages , it is a good idea to

a . establish

a time line and b . begin by letting all members `do their own thing` and then seeing what they all produce

c . let all members use their own software

d . make the team as big as possible so that every possible area of expertise will be covered

Question 3 2 points Save

Once you have determined your main idea , the next step is to

a . do library research

b . identify three to five major points that support and clarify the main idea

c . fill in your outline with all the supporting evidence for your main idea

d . decide on the specific purpose of your message

Question 4 2 points Save

`Out-listening` refers to

a . a highly focused form of listening

b . a form of selective listening in which the listeners mind wanders until something relevant is said

c . a form of defensive listening

d . listening only long enough to get a word in edgewise...