Business Report investigating the use of information systems for tactical and strategic decision making at a specific site

(Pastor and Cunha , 2005

Since warehouses are always in a state of flux , it is expected to find that the resources required to operate the WMS is more than prior to the implementation . Also the software is data intensive and the accuracy of the warehouse of utmost importance for which data entry is timely and accurate (Turban , McLean and Wetherbe , 2004

WMS AT WOOLWORTHS

Woolworths proclaimed Infor the IT vendor of the year 2007 . Infor developed the warehouse management system for the most complex and largest retail distribution network in the

southern hemisphere . The warehouse management system supports Woolworth 's three-year multi-million dollar national distribution network project in Australasia . The project by Infor is Warehouse Management 2000 . The Infor Professional Services team has not only been working on the project since its inception but also has managed the initial steps of the implementation process to ensure the delivery on time and to meet up with the budget . They have even handled the complexities regarding the customizations that usually come up due the uniqueness offered by Woolworths (O 'Brien ,2004

The Warehouse Management System offered by Infor is a high-volume supply chain management solution that comprises of Radio Frequency (RF receiving , RF loading , cross docking , flow-through , labor management as well as integrated voice picking . These all features are the requirements for the Woolworths so that they could maximize returns and maintain the main goal of low cost of ownership . Before the implementation of the Warehouse Management System , Woolworths performed a gap analysis and it has been designed collaboratively with the warehouse team . They have avoided excessive customization of the Warehouse Management System at the same time to avoid some processes specialization which might be not all that special

WMS AND DECISION-MAKING AT WOOLWORTHS

Any good project plan will require the training...