Business (Bank of America)

Memorandum

To : Training Manager

From : Auto Loans Lending Department Manager

Date : April 26 , 2009

Subject : Employee Orientation and Workplace Sensitivity Program

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This refers to the Employee Orientation and Workplace Sensitivity Program conducted by the Training Department to the members of the Auto Loans Lending Department last March 21-23 , 2009

On behalf of all the employees at the Auto Loans Lending Department , I would like to express my sincerest appreciation for the Employee Orientation and Workplace Sensitivity Program ably conducted by the members of the Training

Department . Since the training , we have noticed a remarkable change in the attitude and behavior of the employees at the Auto Loans Department . Employees are now more aware of the policies of the company . Employee camaraderie and team work are stronger compared to the time before the training was conducted . Tardiness and absenteeism are a rare occurrence . Complaints and disagreements between employees are also down to the minimum

In this regard , I commend the Training Department for the success of the Employee Orientation and Workplace Sensitivity Program . The Training Department has played an important role in achieving the company 's philosophy of inclusion and workplace diversity

Once again , congratulations for all your efforts and for the success of the program . We look forward to participating in your future programs

Auto Loans Lending Department

Manager

Memorandum

To : Legal Department Manager

From : Operations Department Manager

Date : April 24 , 2009

Subject : Request for Viewing of CCTV Camera Footages

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This refers to our Memorandum dated...