Bus Com Ch 1-3 Threaded Discussion

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Business Communication

Question 1 - Chapter 1 . A knowledge worker is a specialist who works with various types of information and data , including dealing with figures , words and other symbols . In our age of information and development , this profession plays a very important role in any type of business . For those who plan to become knowledge workers , it is necessary to develop such skills as good brainpower , critical and creative thinking , abilities to process and analyze information

abilities to learn , as well as effective decision making , problem solving and strong communication skills

Question 2 - Chapter 2 . The benefits of using teams in today 's workplace include higher productivity , more effective decision making , flexibility and faster feedback , lower individual risks , higher personal satisfaction , and so on . Disadvantages of using teamwork include higher costs , diffusion of responsibility , slower decision making and possible productivity problems . Such factors as effective leadership establishing clear goals and objectives , understanding of everyone 's roles and responsibilities , good interpersonal communication , effective management and decision making can make a team effective

Question 3 - Chapter 3 . Modern tendency to economic and cultural globalization is caused by several factors , including a drive for new business opportunities and expansion of the markets , promotion of free trade , granting good opportunities for foreign investors , development of informational technologies and global transportation networks , lowering the costs for international communication and transportation , increase in immigration and successful intercultural adaptation , and so on

Works Cited

Guffey , Mary Ellen . Business communication : Process and Product . 6th Ed Cincinnati : South Western Publishing , 2007

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