Bus.105 Principles of Organizational Behavior

language 2 . What sort of groups are defined by the organization 's structure (Points : 3

A . informal

B . task

C .friendship

D .interest

E . formal

3 . Julia , Bree and David work in different departments , but often eat lunch together . They are an example of what type of group (Points : 3

A . formal

B . informal

C .command

D .task

E . reactant

4 . Which of the following is not one of the most common reasons people join groups (Points : 3

A .security

B . status p

C . equity

D .power

E . goal achievement

5 . Which of the following is not a finding of Elton Mayo 's Hawthorne studies (Points : 3

A .a worker 's behavior and sentiments are closely related

B .group standards are highly effective in establishing individual worker output

C .money was less a factor in determining worker output than were group standards , sentiments , and security

D . competition between groups will maximize group output

E .group influences are significant in affecting individual behavior

6 . Which of the following is not an example of a work group norm dealing with performance (Points : 3

A .when an employee needs to look busy

B .how hard an employee should work

C . approxate levels of tardiness

D . acceptable level of output

E .the importance of promptness

7 . If your group must take action , which size should be most effective (Points : 3

A 3

B 7

C 12

D 24

E . 100

8 . Which of the following techniques most restricts discussion or interpersonal communication during the decision-making process (Points : 3

A .interacting

B .brainstorming

C .nominal

D .electronic

E .social

9 . Which of the following statements best defines a work group (Points : 3

A . The performance of a work group is generally greater than the sum of its inputs from individual members

B . A work group interacts primarily to share information , rather than to engage in work that requires joint effort

C .A work group consists of 3 or more people who take on self-supervising responsibilities

D .A work group consists of 3 or more people from across departmental or functional lines

E . A work group is a group comprised of 10 or more people

10 . Self-managed teams are typically comprised of how many members (Points : 3

A . 2-5

B . 5-10

C . 8-12

D . 10-15

E . over 100

11 . Which of the following statements best characterizes self-managed teams (Points : 3

A .Their team members often have low levels of job satisfaction

B .Their team members prefer to work alone

C .Their productivity is generally low

D .They perform poorly during times of employee layoffs

E .They tend to operate best in non-hierarchical societies 12 . The most effective teams tend to have _____ members (Points : 3

A .3 to 5

B .5 to 15

C . less than 10

D .less than 15

E . more than 15

13 . Research indicates that poor _____ is probably the most frequently cited source of interpersonal conflict (Points : 3

A . motivation

B . leadership

C . training

D . communication

E hygiene

14 . Individuals spend...